What “Mission Critical” Means to Apptricity

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In February’s edition of our newsletter, Jetstream Monthly, we focused on the concept of “Mission Critical,” which is defined as an essential activity, device or system that, when missing or disrupted, causes a failure in operations. While it’s a phrase that is frequently used in the boardroom, nowhere is it more aptly used than in the military, where Mission Critical failures can result in breaches in national security or lost lives. Similarly, our communities rely on emergency services to be prompt, efficient and to have what they need on hand to respond at a moment’s notice; a Mission Critical failure, either through missing equipment or lacking information, tends to make the evening news.

Mission Critical can refer to any process or piece of information that is relied upon to carry out and complete primary tasks or “missions.” For example, as I go through my workday, both inside and outside of the office, I need access to my email. I rely on this access to receive and send information that I ultimately use to do my job. However, when we at Apptricity refer to applications being “Mission Critical,” we have a more serious concept in mind. We describe the applications used by customers like the U.S. Department of Defense, Army and Air Force as Mission Critical because these organizations operate in environments where people’s lives are on the line. Individuals throughout the chain of command rely on Apptricity’s applications to help in the planning and execution of missions. If a helicopter goes down in enemy territory and soldiers are deployed to conduct a rescue mission, they need instant access to accurate, detailed information so they can plan an appropriate course of action. Those involved might need data on availability of supplies, readiness of additional personnel, and GPS coordinates of the downed helicopter in order to carry out the mission successfully. By providing consistent and reliable information to individuals involved in these types of environments, organizations like Apptricity empower users to make the most effective and appropriate decisions at a moment’s notice.

Whether transporting soldiers to Afghanistan or responding to an emergency call in Los Angeles, the Mission Critical nature of the job is the same. Demand for the right supplies and equipment is immediate and uncompromising, especially when failure is an unacceptable outcome. This is the pressure our military and first responders shoulder every single day as they carry out the vital tasks so many take for granted, and it’s the reason they need solid technology backing them while on the job. When the safety of others relies on efficient management and quick access to the location of equipment, supplies and personnel movements, spreadsheet tracking just isn’t enough. Instant access to inventory and asset data is a requirement, not a luxury.

This is where Apptricity shines and why Jetstream, our modular platform, is unique. Over the last decade, we’ve proven to be a valuable partner in Mission Critical support by serving both the public and private sectors. We’ve streamlined operations for dozens of organizations, from the top tier of the Fortune 500 to the most elite military force in the world. Time and again, we’ve assisted organizations in implementing a comprehensive solution to the age-old challenge of tracking the location and status of what they own. With Jetstream, organizations of any size can gain full visibility over their entire organization, beyond even tracking capabilities. Whether there’s a need for travel and expense management software, mobile asset management or a supply chain management solution, Jetstream provides a tailored fit that can be configured to the specific requirements of your organization. At Apptricity, we are proud to support those who tirelessly serve our 24/7 world.

  • Comments & Discussions

    michael kusuplos ,

    Great Posting! This article should be required reading for all of those outside the military so that they have a point of reference to understand what Life or Death really means!